Privacy Policy
How personal information is used for accounts, orders, delivery and customer support at Belage Beads.
Effective date: October 9, 2026 · Last updated: October 9, 2026
- Who we are and how to contact us
- Information used by the store
- How information is used
- Payment, delivery and external services
- Cookies and saved preferences
- Keeping information
- Your information and requests
- Updates and contact
Who we are and how to contact us
The business identified below operates Belage Beads. Send privacy questions or requests to the email shown below. Include enough information for us to identify the account or order concerned, but do not send passwords, verification codes or full card details.
Legal business name: 义乌市固娜饰品配件商行
Business address: Unit 1, Building 131, Xinggang Community Futian Subdistrict, Yiwu, Zhejiang, China
Email: sh229180@gmail.com
Information used by the store
Account information includes your name, display name, email and account credentials. Order information includes products and quantities, order currency and amount, billing and delivery details, contact details, payment method and order status.
When you contact us, we use the information you provide, such as your message, order number, product SKU and bank-transfer receipt. Shipment information includes tracking numbers, carriers and shipment events. Technical information used for site operation and security can include session identifiers and IP addresses.
The current checkout offers bank transfer. It does not offer a card-entry form or collect card numbers through a connected card gateway. Do not send card details to us in a message.
If you submit a product review, your review text, rating and displayed name may be visible to other visitors. Avoid including private contact or payment details in a public review.
How information is used
We use information to manage accounts, process and fulfil orders, verify receipt of payment, arrange delivery, show order and shipment updates, respond to enquiries and handle exchanges, refunds or other order issues.
We also use information needed to operate the store, prevent misuse and maintain relevant business records. Only send information relevant to your enquiry; for example, an order number is usually more useful than a full account screenshot.
Payment, delivery and external services
Banks and the relevant receiving-account provider process bank transfers under their own arrangements. We use order and payment-reference information to reconcile a transfer. A bank transfer is not an automatic upload of your complete website order to the receiving-account provider.
The store uses 17TRACK for shipment updates. Our integration sends the tracking number, carrier information and an internal tracking reference. It does not send your order address or payment details in those tracking requests. Carriers and logistics providers separately need the delivery information required to fulfil your order.
If you use a WhatsApp or social-media link, you interact with that provider outside this website. Information you choose to share there is also handled under that provider’s terms and privacy information.
Keeping information
We keep order and payment records for order fulfilment, payment reconciliation, after-sales enquiries and disputes, and applicable accounting or record-keeping obligations. Records linked to an unresolved order, payment or dispute may need to be kept until it is resolved and any applicable retention requirement has ended.
Account details are used while you maintain an account. Customer-service messages and transfer receipts are kept with the relevant enquiry or order while needed to resolve the issue and meet relevant record-keeping obligations. Shipment and security records support tracking, site operation and investigations of misuse.
Contact us if you want information about records associated with you or wish to request deletion. Deleting an account does not automatically remove order or payment records that need to be retained. We review requests against the purpose of the records and applicable obligations.
Your information and requests
You can review and update account details in My account. Contact us to request access to, correction of or deletion of information associated with you. We may need to verify that a request concerns your account or order before disclosing or changing information.
The response and any exceptions depend on applicable law and records that must be retained. Depending on applicable law, you may also have rights to restrict or object to processing, receive a copy in a portable format, withdraw consent where processing relies on consent, or raise a concern with the relevant data-protection authority. Contact us using the details above to discuss a request.
Updates and contact
This policy takes effect on October 9, 2026. We will update this page when our data-handling practices change and show the last-updated date. Contact the business using the email or address above with questions about your information.